T&C's

So, when you order stuff from dooka.co.uk, you're basically entering into a contract. But hey, before you get all excited, take a few minutes to read these terms and conditions. I know, I know, it's the small print, the boring stuff, but it's important. If you're cool with the terms, go ahead and use the website and make your purchase. But if you're not on board with these conditions, then sorry, but this website isn't for you. Alright, let's talk about buying stuff on dooka.co.uk. The website is pretty user-friendly, and we make sure to keep it updated regularly. We keep an eye on our stock, so whatever we have listed for sale is actually available to buy. But hey, every once in a blue moon, something might become unavailable. If that happens, we won't be held responsible for any inconvenience caused. Don't worry though, we'll let you know within 24 hours if something you ordered is no longer available. If you wanna know about payment charges and delivery info, just check out the Delivery Services section. Our working hours are from 10am to 5pm, Monday to Friday. If you need to reach us outside those hours, drop an email to info@dooka.co.uk. We'll try to get back to you within 48 hours, but hey, it might take a bit longer on weekends and holidays. If you're inquiring about an order, make sure to mention the order number, alright? Now, if for any reason you wanna return something, here's the address to send it back to. Oh, and there are a few conditions regarding returns too. If you change your mind about an item, as long as it's unused and in its original packaging, we'll gladly take it back. We'll give you a refund, but there'll be a 10% restocking fee deducted. Just so you know, we won't cover the packing and postage costs for unwanted returns. dooka Unit 154 Ardington Road Abington Northampton Northamptonshire NN1 5LT Alright, let's get to the boring legal stuff. Brace yourself! First off, when we say "Us" or "We," we mean dooka.co.uk. And when we say "You" or "your," we mean you, the person using the website or buying something from it. Got it? Good. By placing an order with us, you're entering into a contract. During the ordering process, you'll have a chance to review and correct any errors before you finalize the order. Once your order is dispatched, we can't fix any mistakes, so make sure everything's good to go. After you complete the checkout process, you'll get a unique order number. Hang on to that number and use it when you contact us about your order. Now, here are a few things about the contract formation: We can refuse your order if there's an issue with payment, if the goods become unavailable, if you don't meet our eligibility criteria, or if we have reasonable grounds to refuse. All goods are subject to availability. Next up, let's talk about prices and delivery: Our prices are in Pounds Sterling and include all UK taxes and VAT (where applicable). Make sure your credit or debit card details are accurate and you're using the card in good faith. We do ship worldwide, but you'll be responsible for any costs, taxes, and duties involved. Reach out to us before ordering for more info on that. We'll let you know when your order has been dispatched, and we aim to send it out on the next working day after we receive your order.